Rick was amazing! This was my first time buying a home so I was very anxious about the entire process. Rick was incredibly informative and patient with me, as I had PLENTYof questions. Truly, I thought this would have been a much more difficult process, but federated, and especially Rick, was incredibly organized and helpful. I never experienced any of the horror stories I’ve heard about home buying and would definitely go through federated for any other home I purchase.